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Frequently Asked Questions

Everything you need to know about Kernel Software. Can't find an answer? Join our Discord.

What is Kernel Software?
GENERAL
Kernel Software is a premium provider of undetected, external game enhancements. We specialize in high-performance tools for Rust, Fortnite, and Rainbow Six Siege, built with a focus on security and reliability.
Is my PC compatible?
GENERAL
Our software supports Windows 10 and Windows 11. We support both AMD and Intel CPUs. Some specific builds of Windows may require minor adjustments, which are covered in our setup guide.
Are the cheats really undetected?
SECURITY
Our software is "External", meaning it does not inject code into the game process. We use kernel-level drivers to interact with hardware, making detection extremely difficult. We have maintained a 99% uptime since launch.
Do I need a spoofer?
SECURITY
If you have been previously banned on your PC, an HWID spoofer is highly recommended to prevent "shadow bans" on new accounts. We offer a permanent spoofer specifically for this purpose.
What payment methods do you accept?
PURCHASE
We accept all major Cryptocurrencies, Credit/Debit Cards, and various local payment methods depending on your region. All transactions are secured through 256-bit SSL encryption.
How long does delivery take?
PURCHASE
Delivery is instant. As soon as your payment is confirmed, your license key and download link will be emailed to you automatically. You can also view them in your account dashboard.
Can I get a discount?
PURCHASE
We frequently run promotions and share discount codes in our Discord server. Join the community to stay updated on the latest deals and early-bird pricing.
How do I set up the software?
TECHNICAL
Once you purchase, you will receive a link to our detailed setup guide. It involves disabling specific Windows security features (like Secure Boot or Vanguard) to allow our kernel driver to load correctly.
What if the software doesn't work for me?
TECHNICAL
Our support team is available 24/7 on Discord. If we cannot get the software working on your system after technical assistance, we offer a path to a refund or compensation through added subscription time.
Can I use this on multiple PCs?
TECHNICAL
Licenses are tied to a single HWID. If you need to transfer your license to a new PC, you can request an HWID reset through our Discord support tickets. Resets are usually granted once per billing cycle.
Still have questions?
Can't find what you're looking for? Our support team is available 24/7 to help you out.